COMMS
We keep the signal narrow. One inbox. Watched by a rotating duty lead. No socials, no trackers, no chat widgets.
Use clear subject tags so we can route fast: [ACCESS], [BILLING], [RESET], [REPORT]. Members—include your username and the email you subscribed with. Keep messages short and clean; we don’t read or accept unsolicited “intel” or ops details.
Locked out? Run Password Reset. Changing plans or cancelling? Do it from your PayPal subscriptions dashboard; we’ll see it on our end.
Threads are trimmed after resolution. The archive stays quiet by design.