Communication

Your body communicates before you speak. In a potential conflict, your posture and movements can either de escalate a...

Conflict is an inevitable part of human interaction, but escalation is a choice. The ability to de-escalate a tense...

In the field, precise communication is not a preference. It is a requirement for survival and mission success. We...

Your inbox is not a mailbox. It is a perimeter. Every email presents a choice, a decision point that...

Verbal de escalation tactics scripts that work under stress are not magic words. They are a structured system of...

Call things by their true state and you save time and lives. FUBAR is a status, not a joke,...